Privacy and getting help
Your AI choices, reporting an answer, your data, and support.
Transcript
Here's how to manage your privacy in Kentra, and where to get help.
- Profile › Privacy & Account. Your privacy choices are in Profile, under Privacy and Account. Choose which AI features Kentra can use: voice input, AI chat, and image analysis. You can turn each one off, or allow it again, at any time.
- Report an AI answer. If an AI answer looks wrong or unsafe, tap Report under it. Pick a reason, and submit. The Kentra team reviews it.
- Take a copy with you. To take a copy of your health history, open Health history and tap Share. Kentra makes a PDF you can save or send.
- Delete your account. To delete your account and all your data, go to the bottom of Privacy and Account, and tap Delete My Account. You'll be asked to confirm. This can't be undone.
- Get help. Need help? Open Profile, tap Give Feedback, and send us a message. You can also email support@kentrahealth.com.
We're here to help.