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Send feedback or contact support

Report a problem, suggest an idea, flag a chat reply, or reach the Kentra team.

Video: Privacy and getting help · 1:11Read the transcript Watch in HD (1080p video file)

Send feedback from the app

  1. Open the menu (☰), tap Profile, then Give Feedback.
  2. Pick a subject: Bug Report, Feature Request, General Feedback or Other.
  3. Type your message.
  4. If you like, add up to 5 screenshots, or record a short voice message.
  5. Tap Send Feedback.

Report a chat reply

If a reply seems wrong or inappropriate, tap Report under it, choose a reason, and tap Submit Report.

Contact us

  • Email support@kentrahealth.com. We usually reply within 24 to 48 hours.
  • Or use the form on our Support page. Please leave out medical details you would rather not send by email.
  • To delete your account or get a copy of your data, email us from the address on your account.