Chatting with Kentra and using your voice
Kentra is an AI assistant for general wellness questions about your own records. It is not a doctor, and every chat reminds you to check with yours.
Start, find and delete chats
- New chat: tap the house icon at the top right of Home, or the + next to Chat History in the menu (☰).
- Past chats: open the menu (☰) › Chat History.
- Delete a chat: swipe it to the left, then confirm. This cannot be undone.
- Chat names are made automatically and cannot be changed.
Speak instead of typing
- Tap the microphone next to the message box.
- Speak your question.
- Tap the microphone (or Send) again. Your words are written out and sent right away.
The first time, allow the microphone on your phone and turn on Voice Input under Profile › Privacy & Account. Kentra does not read replies out loud.
Replies
- If a reply seems wrong, unsafe or inappropriate, tap Report under it.
- To copy part of a reply, press and hold the text to select it.
- If you leave the app while Kentra is answering, you get a "Kentra answered" notification. It never shows the reply itself.
If a message will not send
- "Kentra is busy right now": wait a moment and try again.
- "Still answering in your other chat": Kentra can write two replies at a time. Let one finish.
- "Unable to Send Message": check your connection and tap Try again.
- "AI Chat is off": turn it on under Profile › Privacy & Account.
Using Kentra as a guest
If you tapped Continue as Guest, you can send up to 10 messages a month on that device. Guests cannot ask health questions, save anything, send photos, use the microphone or change settings. Create a free account to use everything.